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🧰 Healthcare IT Triage Toolkit

A compliance-first, no-PHI playbook for fast healthcare IT ticket triage and routing.
Built from real Epic service desk experience in regulated hospital environments.

View the toolkit →

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🧠 Professional Summary

I connect front-line healthcare IT with applied analytics and research to support reliable Epic systems and better patient care. My focus is Epic support, population health, Cosmos, and data-driven problem solving that helps healthcare teams improve workflow, reduce issues, and turn data into action.

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🛠️ Core Skills

Category	Stack / Tools
Languages	Python · SQL · JavaScript
ML / Data	Pandas · NumPy · scikit-learn · TensorFlow · PyTorch · OpenCV · Power BI
Cloud / DevOps	Azure ML · Git · Jupyter · Jira
Healthcare IT / EMR	Epic EHR support · Clinical workflow troubleshooting · Incident triage
Other	Scientific writing · Public speaking · Team collaboration

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💼 Selected Projects

Epic Healthy Planet Project General Care Management Registry, PHQ-9 Metric, and Dashboard	Built an Epic Healthy Planet analytics project focused on General Care Management and behavioral health tracking. Configured and validated a patient registry, PHQ-9 metric, Reporting Workbench report, and population dashboard to support care gap review, patient outreach, and follow-up work. Tested the build in the Epic training environment and completed the registry, metric, reporting, and dashboard components through hands-on analytics build work.
Driver Behavior Detection System	Led the design and training of a multimodal deep learning model using CNN and BiLSTM for real-time driver distraction detection. Achieved 99.08% test accuracy and published the work as first author in the Journal of Big Data (2024).
AI Stock Sentiment Analysis	Built a real-time sentiment analysis pipeline using RNN and LSTM models to analyze Twitter market data. Developed a workflow that generated live mobile alerts based on sentiment signals and improved bullish sentiment signal precision to more than 85%.

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📚 Publications

• “Comprehensive Study of Driver Behavior Monitoring Systems” — Journal of Big Data, 2024

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🧾 Certifications

• Epic Cosmos Researcher Badge — 2026
• Epic Healthy Planet and Compass Rose Analytics Build — 2025
• Microsoft Azure Fundamentals — 2025
• Graduate Certificate Big Data Analytics — 2024
• IBM Machine Learning Specialist – Associate — 2022
• Scrum.org Professional Scrum Master I (PSM I) — 2020

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🎓 Education and Honors

M.S. in Computer Science (Big Data Analysis) — Florida Atlantic University, 2024	GPA 4.0/4.0 · Peer-Reviewed Publication · 3MT 2nd Runner-Up
B.S. in Computer Science (Applied Mathematics) — Florida International University, 2020	GPA 3.5/4.0 · UPE Honor Society · Computer Science Mentor / Instructor
A.S. in Computer Science — Miami Dade College, 2017	GPA 4.0/4.0

Honors

• 3-Minute Thesis — 2nd Runner-Up, FAU (2024)
• UPE Honor Society — FIU

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